Mr. Charanjeev Batra
Managing Director
"With unyielding focus and discipline, BSA has transformed itself over the past 25 years from a start-up into a firm that is the first choice of clients. Internally, we have attained the level by successfully managing costs and increasing productivity levels. The external manifestation of our efforts is the continual improvement in services to our customers, which the management has attained via measuring performance against quality objectives, and collectively working with the team to find solutions to all issues.
We have also made further investments in technology. The company recently moved from the Window -based programming (Visual Basics) system to Dot Net, which has helped in swift tracking at our end to better resolve client queries. With these arrangements in place, BSA’s future looks strong and customers can be assured of continued service excellence. Guided by its purpose and values, the company has
clearly set out its strategic priorities for growth. As always, BSA’s success is predicated on the quality of its service. We assure of an experience that you must have never felt before, and thank our existing customers for their unflinching faith in us and implore our potential customers to avail our services to ‘feel the difference’.”
Our Vision
To be leading provider of courier logistics and verification solutions through offering seamless delivery systems and result-oriented services fitting to the pursuit of diligence.
Our concerted focus on finding innovative ways for seamless and timely delivery, along with maintaining service quality standards and a competitive edge through the use of latest technology and software, has always helped us exceed customer satisfaction.
As a part of the continual process in the direction, the company has recently adopted the dot -net technology for swift tracking of parcels and ramped up the number of its customer support for instant handling and resolution of client queries.
Our values
Throughout our history of growth and diversification, emphasis has focused upon retaining traditional business values, which remain at the centre of our relationships with customers.
- Accountability
- Integrity
- Passion for excellence
- Drive to outperform
Accountability : We deliver on our commitments. Our values are not just an object on the wall. We live them day in and out. Our vision is clear. We deliver solutions that are cost effective and in best interest of your company, maintaining the highest levels of service, quality and value. Our commitment to deliver excellence to our clients is of paramount importance to us and we hold ourselves accountable for every delivery and transaction our customers entrust to us.
Integrity : We demonstrate the highest ethical and professional standards. Our rigorous risk assessment practices ensure the integrity of our processes and help us deliver products and services that meet the highest professional standards. Our policies foster ethical behavior throughout the organization and our whistle blowing policy encourages employees to report suspicious activities.
Passion for excellence : We are committed to working with the best clients and delivering them excellence by deploying the latest technology and providing innovative and high -quality value-added services.
Drive to outperform : The competition is not just against our competitors but also with us. We believe in delivering the best and that comes not just by excelling vis-à-vis others but our own performance. We strive to offer better and newer modes of services to our clients each time they associate with us.